Last Updated: [Insert Date]

Welcome to Lotus Shoes Sale! These Terms and Conditions govern your use of our website (www.elegantshoessale.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or have parental consent to use our website and make purchases.

1.2 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your credentials and all activities under your account.

1.3 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the website
  • Use any automated means to access the site without permission

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur, and we cannot guarantee that your monitor’s display will be perfectly accurate.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

2.3 Hygiene Considerations

For health and safety reasons, certain items (evening sandals and formal shoes) may only be returned if defective or if incorrect items were shipped.

3. Orders and Payments

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation. We reserve the right to refuse any order.

3.2 Pricing

All prices are in USD. While we check accuracy, errors may occur. If we discover an error, we will contact you before processing your order.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. By providing payment information, you confirm you are authorized to use the payment method.

3.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

  • Standard Shipping ($12.95): Via DHL or FedEx, 10-15 business days after dispatch
  • Free Shipping: For orders over $50 via EMS, 15-25 business days after dispatch

4.3 Delivery Areas

We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary based on destination and customs processing.

4.4 Customs and Import Duties

International customers may be subject to additional fees which are the customer’s responsibility.

5. Returns and Exchanges

5.1 Return Policy

You may return most items within 15 days of delivery if they are unworn, in original condition with all packaging and tags.

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with required details
  2. Wait for return authorization
  3. Ship items to our return address with tracking

5.3 Refunds

Refunds are processed within 5-7 business days after we receive your return. Original shipping charges are non-refundable.

5.4 Exchanges

Follow the same return process and clearly specify your desired exchange item. We cover standard shipping for replacements.

Important: For hygiene reasons, we cannot accept returns or exchanges on evening sandals and formal shoes unless they are defective or incorrect items were shipped.

6. Intellectual Property

All content on this website (images, text, logos) is the property of Lotus Shoes Sale and protected by intellectual property laws. You may not use our content without express written permission.

7. Limitation of Liability

Lotus Shoes Sale shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.

10. Governing Law

These terms shall be governed by the laws of the State of Nebraska, USA, without regard to conflict of law principles.

11. Contact Us

For questions about these Terms and Conditions, please contact us at:

Lotus Shoes Sale
1341 Poling Farm Road
Omaha, NE 68114 USA
Email: [email protected]
Customer Service Hours: Monday-Friday, 9AM-5PM CST